Returns

To return and obtain a refund (excluding delivery costs) please email us at hello@nicolaomara.com.  We will then contact you to organise the collection / return. Failure to notify us may result in no refund or an additional cost to forward your returned item/s to the correct address.

Any products you return will be at your own cost and the goods must be in the same condition which they were received.  The goods must be in their original packaging.  The goods are your responsibility until they reach us so please make sure any returned items are very well packaged to avoid damage while in transit. Please ensure the returns reference, which will have been emailed to you, is clearly marked on the outside of the parcel.  We recommend you use the outer packaging the goods were delivered in.

If on receipt of the goods we inspect them and conclude that they are not in the same condition they were sent out in we will not be able to provide a refund. We will notify you if this is the case.

Shipping

We want you to be enjoying your Interiors as soon as possible, so we always do our best to ensure you receive your order promptly

Mainland UK: 3-5 working days from date of purchase.

Unfortunately we are not currently able to ship overseas.

Delivery rates

• Small package delivery £3.50

• Medium package delivery £6.95

• Palett delivery £45

If you have any questions please contact us hello@nicolaomara.com